"Ask Ostendo" - Powerful AI Assistant in Ostendo Continuum ERP answering your questions immediately so you can improve your business performance
The Power of Collective Intelligence
Your team brings decades of expertise, intuition, and relationships. AI brings tireless analysis, pattern recognition, and predictive power. Together, they form a collective intelligence that neither could achieve alone.
What if your ERP could think ahead? Ostendo Continuum ERP continuously adds intelligent automation and live insights—so your team works smarter, not harder, every day.
Ask Ostendo: Every Answer, One Intelligent Assistant
In every business, valuable time is lost every day searching for answers:
“How do I do this in Ostendo?”
“Where’s the latest policy?”
“Why is that product out of stock?”
Ask Ostendo eliminates the search.
Powered by AI and deeply integrated into Ostendo Continuum ERP, Ask Ostendo gives your team instant, accurate answers—right when they need them. By connecting live operational data, your internal company knowledge, and the global Ostendo knowledge base, Ask Ostendo becomes the smartest person in the room:
- Always available
- Always up to date
- Always relevant to your business
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Instant Answers to Everyday Operational Questions
Ask Ostendo turns complex processes and scattered information into clear, conversational answers. Your team simply asks a question and gets straight to the point:
“How do I handle a product return in Ostendo?”
Step-by-step guidance based on your exact procedures.
“What’s our company policy on holidays?”
Instant access to HR policies and internal documents.
“Which products are running low in stock?”
Real-time inventory levels pulled directly from your live Ostendo database.
“What are our fastest-moving product lines?”
Immediate sales and performance insights—no reports required.
No manuals.
No guesswork.
No waiting.
Three Powerful Knowledge Sources — One Seamless Experience
Ask Ostendo unifies information that normally lives across systems, documents, and people into a single, intelligent interface.
1. Your Live Ostendo Database
Ask Ostendo connects directly to your operational data—securely filtered by user permissions—to deliver up-to-the-minute answers. From inventory and work orders to costing, performance, customers, and suppliers, responses are based on your data, not generic assumptions.
2. Your Company Knowledge
Every organisation has unique policies, procedures, SOPs, checklists, and reference documents. Ask Ostendo transforms your private knowledge repository into instantly accessible intelligence—secure, searchable, and always current.
3. Global Ostendo Expertise
Ask Ostendo also draws from thousands of guides, training resources, and best-practice materials from the global Ostendo library.
New staff learn faster.
Experienced staff find answers instantly.
Everyone becomes more capable.
You Are at the Centre
Ask Ostendo puts AI exactly where it belongs—inside your daily workflow.
Ask a question.
Get a clear, accurate answer in seconds.
No more navigating menus.
No more digging through folders.
No more interrupting colleagues.
Ask Ostendo does the heavy lifting so your team can focus on what really matters: improving business performance.
Seamlessly Integrated AI — Built into Ostendo
Ask Ostendo isn’t a bolt-on or third-party tool. It’s built directly into Ostendo Continuum as part of the OHJA architecture:
Ostendo • HTML • JavaScript • AI
No separate systems.
No complex integrations.
With every release, AI intelligence is woven deeper into the platform—delivering contextual assistance exactly when and where it’s needed.
Core AI Capabilities in Ostendo
Predictive Analytics
Anticipate what’s coming before it impacts operations:
- Demand forecasting
- Predictive maintenance
- Resource optimisation
- Trend analysis
Natural Language Queries
Ask questions in plain English and get instant insights:
- Conversational interface
- Real-time data access
- Context-aware responses
- Multi-lingual support
Intelligent Recommendations
AI-driven suggestions based on patterns and live data:
- Process improvement opportunities
- Inventory optimisation
- Resource allocation insights
- Cost reduction ideas
Automated Insights
Stay informed without constant monitoring:
- Anomaly detection
- Quality alerts
- Performance monitoring
- Exception reporting
Smart Scheduling
Optimise production automatically:
- Dynamic scheduling
- Constraint optimisation
- What-if scenarios
- Real-time adjustments
Continuous Learning
The system improves as it learns from your operations:
- Adaptive algorithms
- Pattern recognition
- Ongoing performance improvement
- Business-specific intelligence
Where This Is Heading: Operational AI in Action
A glimpse into how AI will support everyday decisions:
Production Planning
“What’s the optimal production schedule for next week given orders, inventory, and capacity?”
Inventory Management
“Which items should I reorder today to avoid stockouts next month?”
Quality Control
“Alert me when defect rates exceed normal levels and suggest possible causes.”
Resource Allocation
“Assign the best people to orders based on skills, availability, and workload.”
Demand Forecasting
“Predict next quarter’s demand for our top products considering trends and seasonality.”
Maintenance Planning
“When should maintenance be scheduled to minimise downtime?”
The Operational AI Advantage
As Ask Ostendo’s capabilities expand, your business unlocks measurable benefits:
Increased Efficiency
Reduce manual decision-making time by up to 70%.
Cost Reduction
Optimise inventory, reduce waste, and improve resource utilisation.
Better Accuracy
Improve forecasts and reduce errors with data-driven predictions.
Faster Decisions
Get instant answers to questions that once took hours of analysis.