Business Process Improvement

We can provide you with systems and services to improve you business processes Improvement to improve your business performance.

Importance of Improving Business Processes

For any business to be productive and profitable, its processes must be effective. But in many businesses, processes are often not as efficient as they could be. Business Process Improvement projects can help businesses reduce their operational costs and work times, enhance customer service and improve the quality of their products or services.

Business Process Improvement Services

Improving business processes starts with mapping out the current business processes, identifying inefficiencies, and redesigning the process. Flowcharts and process maps help visualise the sequence of steps in a process. 

We can provide you with business process improvment services that can be incorporated into Ostenbdo Operations ERP. Business processes can be mapped in a workflow in Ostendo that can be linked with standard operating procedure documents and/or videos. 

Checklists can be incorporated into the process using the Ostendo Freeway mobility app to ensure processes are followed correctly and to update the business process status on orders. We can customise approvals in the Ostendo where it is essential to prevent unauthorised actions.

Experienced Team

Our team of consultants are highly experienced in operational and financials processes to help you implement Business Improvement projects in your business. 

Their industry knowledge comes from practical experience over many years obtained from their work in manufacturing, distribution, contracting and construction businesses or accounting practices. The majority of our consultants have held managerial positions in operations, production, procurement, supply chain, logistics, sales, quality assurance, project management, construction and senior accountant.

We are not Lean consultants but we follow Lean thinking and principles in our Business Process Improvement services. Three of our consultants have extensive experience in Lean and have held leadership roles in the implementation of Lean in the companies they were managers for.

ERP and Mobility Systems

The solution to problems is not an ERP system itself, but using an ERP system with sound business processes. Without improving business processes, the same problems will keep perpetuating no matter which system you have. One well known definition of insanity is "doing the same thing over and over again and expecting different results."

We approach the implementation of our ERP systems as a business process improvement project for your current business processes. Current processes are modified or replaced with improved processes based on the opportunities presented by the systems and new requirements made possible by it. 

Measuring Business Process Improvement

Business Intelligence can help businesses improve process management by monitoring and analysing processes. It can provide a business with accurate information about what work items exist, who does the work, how long it takes work to be completed, what the average wait time is and where the bottlenecks are.

This empowers a business to identify areas for improvement as well as monitoring the results of Business Process Improvement projects. 

Our business intelligence systems support Business Process Improvement by providing the means to manage business processes and analyse key metrics for measuring process improvement, or the need for improvement.
Business performance is ultimately improved by measuring and analysing key performance indicators in order to manage the internal business processes that drive those indicators for the purpose of improving efficiency and achieving business objectives.
To be able to improve business processes, measure progress and make well-informed decisions, businesses need the ability to easily access and analyse the right information quickly. Our systems capture the data you need to measure and transform it into useful information and insights which empowers you to act on it.