Business Improvement Services

Ibis Business Intelligence Solutions provide services and systems as solutions to help you improve your business performance.

Ibis has a team of highly experienced and qualified consultants plus we partner with a range of other professionals for their specialised services.

Business Process Improvement Consultancy

  • Business Process Management
  • Operations Management
  • Quality Management Processes

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Continuous Improvement Consultancy

  • Continuous Improvement

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Solution Implementation

  • Business Solution Design
  • Implementation of Business Solution
  • Project Management
  • Ostendo Operations (ERP) Implementation
  • Ostendo Operations (ERP) Training
  • Ostendo Freeway App Implementation
  • Ostendo Freeway App Training
  • Post Implementation Audit

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Software Support

  • Online Ibis Customer Care Centre
  • Personal Online Support
  • Self Help Resources

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Business Intelligence

  • Ostendo Operations Report Writing
  • Ostendo Freeway Inquiries
  • Power BI
  • KPI Dashboards
  • Balanced Scorecard
  • Data Warehousing
  • OLAP Cubes (Online Analytical Processing)

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Custom Developments

  • Ostendo Operations Scripts and Customisations
  • Custom Modules and Integrations for Ostendo Operations (ERP)
  • Quality Management System
  • Ostendo Operations (ERP) data exchange with Industrial Internet of Things (IIoT), SCADA, CAD, Shop Floor Data Collection, Manufacturing Execution Systems (MES), Process Monitoring

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Technical Services

Our technical services are provided online in conjunction with your IT providers.

  • Advice on network and system specifications for Ostendo Solutions
  • Installation of software and services for Ostendo Operations and Ostendo Freeway
  • Live internal backup system for Ostendo Operations
  • Monitoring of Ostendo Services and Backups
  • Troubleshooting network issues concerning Ostendo Operations, Ostendo Freeway or Firebird
  • Ostendo Firebird Database Management

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