If you need to send a copy of your database to our support team you can use our Ibis Support Database Upload service.
To upload a copy of your database to our support team you will need to carefully follow the correct procedure to copy your database.
Click here to go to our FAQ Knowledgebase article on 'How to Take a Copy of Your Database'
You will need to know what version of Ostendo you are running. You should cite the 'Database Update No' found in the About screen under the Help menu.
Click here to go to our FAQ Knowledgebase article on 'How to Upload a Copy of Your Database to Ibis Support'
Click here to upload your database to Ibis Support
Support Centre Registration
Ibis Support is available to registered clients who have a support agreement with us. If you are interested in registering for Ibis Support, please contact us for details using the Quick Enquiry on this page.