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A CRM System for SME's: You Can Get Big Benefits without Spending the Bucks
Cathy Allington is our specialist CRM consultant. She explains how a simple system like Microsoft Outlook can be a powerful CRM system for your business.
Articles
How Much “Customer Insight” Do You Need To “Lose Sight” of the Customer?
Cathy Allington is our specialist CRM consultant. She explains how important the KISS principle is for making CRM an effective tool for growing sales.
Understanding Work in Progress and Why it Matters
Many businesses struggle with understanding their true value of Work in Progress (WIP). Some struggle with a higher value of Work in Progress than is appropriate for their business.
Complex Engineering Design Management Simplified with Ostendo Phantoms
A large manufacturer of capital equipment needed to improve how they managed the design specifications of their products.
Formula and Receipe Management Simplified with Ostendo Phantoms
A manufacturer of natural health products needed to improve how they managed the formulas and recipes for their blends.
The Importance and Value of the Checklist
Checklists can be used to dramatically reduce errors and increase discipline in an organisation. Simple checklists reduced complication rates in surgery by 35%, death rates by 47% and saved the health industry hundreds of millions of dollars, so imagine what simple checklists could do for your business!
Getting the Most from Your Website with Ostendo
Glen Corbett explains how getting Ostendo data into a high-performance web store solution is where Kook can help drive your sales to a whole new level.