Ibis Business Intelligence Solutions provide a Managed Hosted Service for Ostendo Continuum as a solution to help you improve your business performance.
Secure, Reliable, Fully Managed Cloud Hosting for Ostendo
Focus on running your business while we take care of your infrastructure.
The Ibis Hosted Managed Service provides a secure, high-performance cloud environment specifically designed for Ostendo users. Combining enterprise-grade security, proactive monitoring, comprehensive backup protection, and ongoing system optimisation, our managed hosting solution delivers peace of mind and dependable performance for your critical business systems.
Why Choose Ibis Hosted Managed Services?
Enterprise-Class Cloud Infrastructure
Your Ostendo environment is hosted on high-performance Microsoft Azure infrastructure with dedicated CPU, memory, and storage resources. This ensures your system operates quickly, reliably, and consistently as your business grows.
Advanced Security Protection
Protecting your business data is our highest priority.
Our hosted environment includes:
- Industry-standard SSL certificate protection
- Enterprise firewall security
- Geographic access controls (Geo-Blocking)
- Protection against unauthorised access attempts from high-risk regions
- Secure encrypted communications
These layers of protection help safeguard your business systems from evolving cyber threats.
Endpoint Detection & Response (EDR)
Modern cyber threats require continuous vigilance.
Our advanced Endpoint Detection & Response (EDR) platform continuously monitors your environment for:
- Malware
- Ransomware
- Suspicious activity
- Emerging cyber threats
Potential threats are identified and addressed before they can impact your business operations.
Complete Data Isolation
Your data belongs to you.
Every client environment is fully isolated, ensuring complete separation of databases and files from other hosted customers. This provides an additional layer of security, privacy, and protection for your critical business information.
Ongoing Database Optimisation
Your Ostendo database receives regular maintenance and optimisation to ensure:
- Consistent performance
- Improved reliability
- Efficient database operation
- Reduced risk of performance degradation over time
Our proactive management helps keep your system running at peak efficiency.
Comprehensive Backup & Data Protection
Automated Backups Four Times Daily
Your databases and associated files are automatically backed up four times each day, providing multiple recovery points and minimising potential data loss.
This layered backup approach ensures your business data remains protected, secure, and recoverable, even in the event of a significant system failure or security incident.
Multiple Backup Locations
Backups are securely stored in two independent locations. This dual-layer backup approach ensures your data remains protected, recoverable, and available when you need it most.
- On a secondary Microsoft Azure server located within the Australia South East region for rapid recovery.
- On a dedicated Ibis-managed server in New Zealand, completely separate from the Azure environment, providing additional protection against major outages, cyber incidents, or cloud platform failures.
Full Environment Backups
In addition to database and file backups, the entire Azure hosting environment is backed up daily, enabling comprehensive recovery of server infrastructure and system configurations if required.
Secure Backup Transfer and Storage
All backup data is transmitted between locations using encrypted connections and is stored securely to protect against unauthorised access, ransomware, and other security threats.
Encrypted Backup Storage
Every backup is encrypted and securely stored to protect against:
- Unauthorised access
- Data breaches
- Ransomware attacks
- Security incidents
Regular Backup Testing and Verification
Backups are only valuable if they can be restored.
To ensure backup reliability, comprehensive test restores are performed every six months. This ongoing verification process confirms that your data and systems can be successfully recovered when needed.
Backup Retention Policy
Our structured retention policy provides both short-term and long-term recovery options.
Multiple Daily Recovery Points
Several backups are taken each day, allowing restoration to a recent point in time if required.
Weekly Retention
The final successful backup from each week is retained for 90 days, providing historical recovery capability when needed.
On-Demand Archive Copies
Additional archive backups can be created upon request, including:
- Financial year-end archives
- Pre-upgrade snapshots
- Compliance and audit requirements
- Business continuity records
Disaster Recovery Services
Rapid Recovery Support
Should a hardware failure, security incident, or ransomware event occur, Ibis provides comprehensive disaster recovery services.
Typical recovery times range from:
4 to 24 hours during normal business days, depending on the complexity of the incident and the required restoration process.
Our objective is to restore your business operations as quickly and safely as possible.
Proactive System Monitoring
We continuously monitor your hosted environment, APIs, and related services to ensure optimal performance and availability.
Our monitoring helps identify potential issues before they become business disruptions, allowing proactive intervention and support.
Future-Proof Technology
Technology evolves rapidly, and your hosting platform should evolve with it.
As part of the Ibis Hosted Managed Service, your environment benefits from planned infrastructure improvements and technology upgrades, including future enhancements to the Firebird SQL database engine.
This ongoing investment helps ensure:
- Continued performance improvements
- Enhanced security protection
- Long-term compatibility
- Support for future Ostendo developments
The Ibis Advantage
With Ibis Hosted Managed Services, you gain more than cloud hosting.
You receive a fully managed, secure, monitored, and optimised environment backed by experienced professionals who understand both the infrastructure and the business applications that drive your organisation.
Included as Standard
- High-performance Azure cloud hosting
- Advanced firewall and SSL security
- Geo-blocking protection
- Endpoint Detection & Response (EDR)
- Complete client data isolation
- Ongoing database optimisation
- Four daily automated backups to two different locations
- Azure and independent offsite backup storage
- Encrypted backup transfer and storage
- Backup retention and archive options
- Disaster recovery services
- Continuous system monitoring
- Future platform upgrades and enhancements
Ready to Move to a Secure Managed Hosting Environment?
Contact Ibis today to discuss how our Hosted Managed Service can provide the security, performance, reliability, and peace of mind your business needs.