We only regard Ostendo Continuum (ERP) and our services as a solution if you can use them to solve problems, satisfy needs or achieve goals to improve your business performance.
System Evaluation: Choosing the Right ERP System, Support Partner, and Platform for Long-Term Success
Selecting the right business system is one of the most important decisions an organisation can make. Whether you’re a small business streamlining operations or a larger enterprise driving continuous improvement, the systems you choose — and the partner you work with — will shape your efficiency, visibility, and profitability for years to come.
At Ibis, we combine expert consultancy with proven solutions like Ostendo Continuum (ERP) and Ostendo Freeway to help businesses build truly integrated and optimised operations.
Why System Evaluation Matters
A system is only as powerful as the way it supports your real-world processes. To choose the best solution for your business, you must evaluate three key pillars:
- The software — Does it meet your operational requirements today and into the future?
- The implementation partner — Do they understand your industry, processes, and change management needs?
- The platform — Will your infrastructure reliably support performance and future growth?
Getting all three right ensures your investment delivers value many times over.
1. Selecting the Right Software
Your ERP or mobility solution must fit your business — not the other way around.
No off-the-shelf ERP will ever meet 100% of requirements for any company, but Ostendo Continuum (ERP) and Ostendo Freeway consistently deliver a closer functional fit than many other industry systems. Flexible, continually enhanced, and built for Australian and New Zealand businesses, they provide a strong foundation for operational excellence.
Why the Software Choice Matters
- The right system will support your operations for years — often decades.
- It enables smarter decision-making with accurate, real-time data.
- A well-implemented system pays for itself many times over through efficiency gains.
- Continual enhancements via the Software Licence Agreement ensure your system evolves with technology and industry needs.
With Ostendo, your business never risks falling behind.
2. Implementation and Support: Your Partner Matters Most
Choosing the right software provider is just as important — and often more important — than choosing the software itself.
A system’s success depends on how it is implemented, how your processes are redesigned, and how your people are supported through the transition.
Why Ibis is a Leading Ostendo Consulting Partner
- We have specialised in Ostendo Continuum (ERP) and Ostendo Freeway since their inception (ERP since 2006; integrated ERP systems since 2001).
- Our consultants bring real-world experience across operations, finance, manufacturing, distribution, contracting, and more.
- We combine system expertise with deep knowledge of Lean, Business Process Improvement, and change management.
- We properly project manage your implementation using online tools for visibility of tasks, milestones, and progress.
- We ensure transitions from disparate systems to an integrated ERP environment are smooth, structured, and supported.
Implementation That Works
A successful implementation is a cooperative effort. Key factors include:
- Clear planning aligned with your priorities
- Strong change management
- Quality data preparation
- Staff training and readiness
- Availability of internal time and resources
We work with you every step of the way to deliver an effective, low-risk, future-proof solution.
Ongoing Support You Can Rely On
Our Support Centre and toll-free Support Line provide responsive help whenever you need it.
Online support tools allow you to:
- lodge and track queries,
- access our extensive knowledgebase, and
- find practical self-help resources.
We never leave you on your own — support is part of the long-term partnership.
3. Choosing the Right Platform
The platform decision should come after you’ve chosen your software, ensuring your infrastructure aligns with system requirements.
Platform Considerations
- Performance must remain strong regardless of the number of concurrent users.
- Infrastructure should be secure, reliable, and scalable.
- Your IT provider should have a proven track record supporting ERP environments.
Where Ostendo Runs
- On-premise client-server installation
- Private cloud hosted by your chosen provider
- Self hosted cloud on your own cloud system
- Managed hosted cloud by your chosen provider
We provide detailed system specifications for both Ostendo Continuum (ERP) and Ostendo Freeway through our complimentary FAQ Knowledgebase.
A stable, high-performing platform ensures your ERP investment thrives.