E-Commerce Web Store Synchronised with Ostendo Continuum (ERP).

Kook E-Commerce Webstore for Ostendo

Sell Online — Backed by Real Power

Imagine running your online store — B2B or B2C — and having everything from products to orders to customers seamlessly synced with your backend operations. That’s exactly what the “E-Commerce Web Store synchronized with Ostendo” offers. It doesn’t matter if you’re launching a brand-new store or upgrading an existing one — integration means your web store becomes part of your core operations. ibisbis.com.au

Why It Makes a Difference

With online ordering becoming the norm, especially since COVID-19, a web store alone isn’t enough. Efficiency behind the scenes matters just as much. By integrating with Ostendo, you gain tools to manage orders, warehouse flow, delivery, inventory — all without cumbersome manual processes. Even barcode scanning and contactless delivery get easier thanks to the companion mobile app, Ostendo Freeway. ibisbis.com.au+2ibisbis.com.au+2

That means less risk of overstocking or under-stocking, faster fulfilment, and more consistent service for your customers. ibisbis.com.au

What Syncing Looks Like — Everything Talked to Everything

• One-Stop Data Entry

Key product and customer details only need to be entered once — in Ostendo. From there, everything that needs to appear on your store (pricing, descriptions, images, shipping options, etc.) gets published automatically. Customer logins, pricing tiers, multiple delivery addresses — it’s all synced. ibisbis.com.au

• Automatic Order Flow

When a customer orders, the order shows up in Ostendo as a real sales order — no copy-paste needed. From there, you use your usual warehouse, picking and dispatch workflows. It’s that smooth. ibisbis.com.au

• Flexible Store Features

Your web store can be as simple or as sophisticated as you need. Want mobile responsiveness, back-ordering, custom product configurations, credit-account customers, minimum-order thresholds, or even freight-tracking emails? It’s all supported. ibisbis.com.au

• Rich Product & Customer Info

Each product can have multiple units of measure, images, specification sheets or PDFs, even manufacturer info. Customer accounts can show order history, outstanding balances, discounts, account-specific pricing and more. Perfect for B2B clients or retail customers alike. ibisbis.com.au

Smarter Workflow — Less Overhead, More Accuracy

By centralising data and automating synchronization:

You minimize double-handling and reduce human error
Inventory reflects reality — no nasty surprises at dispatch
Pricing, discounts and customer-specific terms are handled automatically
Deliveries and logistics tie directly into your ERP — making dispatch, shipping and warehouse management easier

In short: your entire online-to-warehouse workflow becomes leaner, faster, and more reliable. ibisbis.com.au+2Kook+2

Final Thought

If you run an e-commerce store, the integration between your online shop and an ERP like Ostendo turns “online ordering” from a marketing add-on into a fully integrated business capability. Less manual juggling. Less risk. More clarity. And better service for your customers.

Web Store Functionality

Your choice of web store system is critical. The more functional a web store system is the more it can be customised to meet specific requirements so you can take advantage of the rich functionality available in Ostendo Operations (ERP).

Mobile responsive
Cash sale retail orders
Secure login for on account customers
User permissions
Account only visible pages
Optional minimum order policy
Access to previous orders placed on the web
Quick order templates based on previous Ostendo sales data
Custom product configuration that synchronises with Ostendo Operations (ERP) to create an order with a custom product bill of materials for manufacturing
Consignment/freight tracking email automation
Payment terms for on account customer
Backorders
Order payments by credit card, Paypal etc
Blogs and newsletters
Media and video

Customer Details Synchronised from Ostendo Operations (ERP)

Full customer details including membership number and multiple delivery addresses
New customers can be added to Ostendo Operations (ERP), or they can apply for access via the website and be approved in Ostendo Operations (ERP)
Customisable order templates
Customer pricing and discounts including quantity breaks and foreign currency prices
Promotional pricing
Customer account balances and statement and invoices available online
Credit control policy
Stop credit enforcement
B2B customers can log in and see products and their prices based on Ostendo Operations (ERP) data and pricing policies.
Pre-cart function where customers can add several variations of the same product to the cart at one time (such as quantities of each colour) to minimise the amount of clicks required.
Two phase orders. Customers can complete their order without payment, then the company can update details such as freight. After that the customer can login and complete their order with the updated details. Ideal for where any detail regarding the overall cost of the order needs to be manually confirmed by the company.