B2B Sales & Service

B2B Sales and Service

Ostendo Freeway B2B Sales and Service

B2B Sales and Service

  • The B2B app offers your customers their own customer portal from their tablet or mobile phone instead of logging into a website. It is ideal for your customers who need to order products and services out in the field or on the shop floor.
  • Restricted list of items for B2B sales.
  • Customers can create Sales Orders specifying items to be ordered with notes as applicable
  • Customers can create create service requests for specific assets
  • Customers can create Jobs specifying required work with notes

Business Intelligence

  • User-defined Inquiries which can have a combination of a chart, scorecard (multiple KPIs), and a listing report style.
  • Customers can run real time Inquiries customised to your requirements
    • Account information eg, by period and total balance
    • Outstanding invoices and details
    • Product purchases
    • Stock inquiries
  • The output within Freeway can be sent to a PDF file and emailed.
  • A snapshot can be taken of a portion of the inquiry display and annotated with an audio note. This is much faster than typing an email.
  • Scorecard KPIs or statistics can be defined, with highlighted conditional values.
  • Restriction counts in the data can be defined, eg top 10 customers.

Setup and Security

  • Customers have full password control
  • You have full control of security and customer access
  • Styles - user-defined solutions using any combination of objects.
  • Employees – define the employees who use the Ostendo Freeway app and what they can do.
  • Branding- user-defined background and button styles. Options include branding and logo in the background and user-defined buttons.
  • User-defined background and button styles. Options include branding and logo in the background and user-defined buttons.