Business Processes

Business Processes

Ostendo Freeway Business Processes

Specific Functions

  • Pre-Start Checklists – allows for an initial checklist that must be completed prior to anything further being done eg, user signs off that they read and understood the Hazards before proceeding with the job.
  • Checklists – mandatory or optional checklists and data capture. A checklist is a pre-defined list of questions or pointers to guide a user and ensure that employees follow a disciplined and consistent process.
  • Conditional Checklists – can be used to help employees follow a pre-defined process to carry out tasks such as business processes, problem diagnosis, compliance certifications, quality assurance and so on. Conditional Checklists make the process dynamic. Depending on the answers to the preceding questions, the Conditional Checklist can take a variety of paths so that the relevant set of questions are asked and responded to, according to the actual situation. The checklist can finish with a 'Pass' or 'Fail' result.
  • Typed Notes – add internal or external notes which can update specific note fields in Ostendo Operations. View past history notes against jobs, sales orders, sales deliveries, purchase orders, manufacturing work orders, stock counts, assets, customers or suppliers.
  • Signatures – capture multiple signatures with mandatory or optional setting. Options to prevent changes to data sheets after customer signature.
  • Email & Print – email and/or print details to the office.
  • Forwarding – allows an employee to forward a partially completed Datasheet to another user, eg to a Supervisor for approval.

Datasheet Options

  • Styles - user-defined background and button styles. Options include branding and logo in the background and user-defined buttons.
  • Employees – define the employees who use the Ostendo Freeway app and what they can do.
  • Scan On – a feature that allows the user to simply scan a barcode to initiate the creation of a Datasheet. This is especially useful if the user primarily only deals in one type of transaction.
  • Material and Charges – record materials used on a job and charges to be made. Can be tracked against van stock. Search function for finding items.
  • Statistical Quantities – are used to record quantities or to collect statistical data such as recording quantity complete, measuring productivity rates, capturing quality control data such as temperature readings or number of rejects, or to keep track of work performed to date. The recorded quantities can be set to update statistics of the associated Customer, Supplier, Customer Asset, Customer Asset Readings, Site or Item.
  • Audio Recording – use voice recordings instead of typing notes, or record noises for service purposes.
  • Photos – integrates with device camera to take photos or link to existing images on the device. 
  • Sketches – Draw on photos to highlight points of note, or draw freeform sketches.