Sales Picking & Deliveries

Sales Picking and Deliveries

Ostendo Freeway Deliveries

Sales Picking

  • Pick inventory to sales orders and record notes, with or without barcoding.
  • Control access to picking or handling certain types of items, eg dangerous goods, heavy goods etc.
  • Barcode scanning for items that works on devices with an inbuilt barcode scanner, or with external bluetooth barcode scanner.
  • Can read all barcode types including QR Codes.
  • Barcoding can be customised to be compliant with GS1 standard
  • Pick and transfer items for sales deliveries to a staging location or loading dock.
  • Hazards can be defined for inventory. Typical hazards for items will be related to material safety data sheets or handling instructions. Hazards are listed first in order of Risk Level (Extreme, High, Moderate, Low).
  • New Hazards can be added from the Ostendo Freeway app.
  • Instructions can be defined for items or customers.

Sales Deliveries

  • Schedule your deliveries on the Assignment Board by carrier, by delivery run or delivery zone.
  • Maps – integrates with Google maps for directions from your current position.
  • Deliver orders to customers and obtain proof of delivery.
  • Update delivery as "Dropped Off" or note if unable to deliver.
  • SMS – two way text messaging to other staff.
  • Phone – phone the customer from the app.

Business Process Checklists

  • Business Process checklists can be used to ensure that employees follow a disciplined and consistent process.
  • Checklists – mandatory or optional checklists and data capture. A checklist is a pre-defined list of questions or pointers to guide a user and ensure that employees follow a disciplined and consistent process.

Process Management

  • Update user defined colour coded Tracking Codes against records to update the business process status.
  • Forwarding – allows an employee to forward a partially completed Datasheet to another user, eg to a Supervisor for approval.
  • GPS Tracking – GPS coordinates and time stamps for On & Off site. Plot the location of employees on a Google map within Ostendo.

Data Capture

  • Barcoding – that works on devices with an inbuilt barcode scanner or with external bluetooth barcode scanner. 
  • Scan On – a feature that allows the user to simply scan a barcode to initiate the creation of a Datasheet. This is especially useful if the user primarily only deals in one type of transaction.Can read all barcode types including QR Codes.
  • Photos – integrates with device camera to take photos or link to existing images on the device. 
  • Sketches – Draw on photos to highlight points of note, or draw freeform sketches.
  • Typed Notes – add internal or external notes which can update specific note fields in Ostendo Operations. View past history notes against sales or job deliveries.
  • Audio Recording – use voice recordings instead of typing notes.
  • Signatures – capture multiple signatures with mandatory or optional setting. Options to prevent changes to data sheets after customer signature.
  • Email & Print – email and/or print details to the customer or the office.

Business Intelligence

  • View previous delivery notes.
  • User-defined Inquiries which can have a combination of a chart, scorecard (multiple KPIs), and a listing report style.
  • The output within Freeway can be sent to a PDF file and emailed.
  • A snapshot can be taken of a portion of the inquiry display and annotated with an audio note. This is much faster than typing an email.
  • Scorecard KPIs or statistics can be defined, with highlighted conditional values.
  • Restriction counts in the data can be defined, eg top 10 customers.

Setup and Security

  • Styles - user-defined solutions using any combination of objects.
  • Security – define the employees who use the Ostendo Freeway app and what they can do.
  • Branding- user-defined background and button styles. Options include branding and logo in the background and user-defined buttons.